The hotel's description is updated for winter season 2019/2020.
LOCATION: 1.2 km away from the center of Bansko, 80 m away from the Gondola lift and 150m away from the chair lift.
GENERAL INFORMATION: the hotel was built in year 2008 and last renovated in year 2018.
CAPACITY: • 2 buildings: Vihren Palace (main building) and Vihren Residence (annex building) • 5-storey building • 4 lifts • 5 studios (max. 2 ad. + 1 chd. + 1infant, 35 m²) • 30 1-bedroom apartments (max. 2 ad.+1 chd. + 1 inf. / 3 ad. + 1 inf., 65 m²) • 1 2-bedroom apartment (max. 2 ad. + 1 chd. + 1 inf. / 3 ad. + 1 inf., 80 m²) • 6 1-bedroom maisonettes (max. 2 ad.+ 1 chd., 70 m²).
BOARD BASIS: RO (no meal). BB board or HB board available in Vihren Palace, extra charge – payable on spot.
CHILDREN POLICY: Tourists aged between 6 - 11.99 years old are considered children by the hotel.
MINIMUM STAY: 5 nights.
CHRISTMAS DINNER (25.12.2019): not compulsory. Special rate for children from 6 to 11.99 years old. The children under 6 years old – no service.
NEW YEAR’S EVE DINNER (31.12.2019): not compulsory. Special rate for children from 6 to 11.99 years old. The children under 6 years old – no service.
• larger room with sleeping and living areas / living room and one bedroom without interconnecting door
• two separate beds or one double bed
• equipped kitchenette (hot plates, oven, fridge, tableware, pots, pans; cooking is allowed)
• central heating system
• cable TV
• kettle for hot water
• telephone
• Wi-Fi (extra charge and free of charge)
• bathroom with a shower cabin, hairdryer (on request at reception), towels, bathrobe and slippers
• balcony
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – every 3rd day
• towels change – daily
• extra bed (camp-bed / extensible sofa / extensible arm-chair)
• living room and one bedroom with two separate beds or one double bed; interconnecting door
• equipped kitchenette (hot plates, oven, fridge, tableware, pots, pans; cooking is allowed)
• central heating system
• cable TV
• kettle for hot water
• telephone
• Wi-Fi (extra charge and free of charge)
• bathroom with a shower cabin / bathtub, hairdryer (on request at reception), towels, bathrobe and slippers
• balcony
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – every 3rd day
• towels change – daily
• extra bed (camp-bed / extensible sofa / extensible arm-chair)
• living room and two bedrooms with two separate beds or one double bed each; interconnecting door
• equipped kitchenette (hot plates, oven, fridge, tableware, pots, pans; cooking is allowed)
• central heating system
• cable TV
• telephone
• kettle for hot water
• Wi-Fi (extra charge and free of charge)
• balcony
• bathroom with a shower cabin, hairdryer (on request at reception), towels, bathrobe and slippers
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – every 3rd day
• towels change – daily
• extra bed (camp-bed / extensible sofa / extensible arm-chair)
• room on two floor, living room on the first floor and one bedroom with two separate beds or one double bed on the second floor; interconnecting door
• equipped kitchenette (hot plates, oven, fridge, tableware, pots, pans; cooking is allowed)
• central heating system
• cable TV
• telephone
• kettle for hot water
• Wi-Fi (extra charge and free of charge)
• balcony
• bathroom with a shower cabin, hairdryer (on request at reception), towels, bathrobe and slippers
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – every 3rd day
• towels change – daily
• extra bed (camp-bed / extensible sofa / extensible arm-chair)
• reception (in the main building Vihren Palace)
• main restaurant (in the main building Vihren Palace)
• a-la-carte restaurant (in the main building Vihren Palace)
• lobby bar (in the main building Vihren Palace)
• air conditioning in public places
• room service (extra charge)
• SPA Center (extra charge, in the main building Vihren Palace)
• beauty parlor (extra charge, in the main building Vihren Palace)
• hairdresser (extra charge, in the main building Vihren Palace)
• disabled guests' general amenities
• laundry (extra charge)
• iron (free of charge)
• guarded car park in front of the hotel - “Blue zone”(extra charge)
• unguarded car park (free of charge)
• underground heated and guarder garage (extra charge)
• pets are not allowed
• check-in hour – after 14:00h
• check-out hour – till 12:00h
Extra charge
• indoor swimming pool (in the main building Vihren Palace)
• fitness (in the main building Vihren Palace)
• Jacuzzi (in the main building Vihren Palace)
• massage
• sauna (in the main building Vihren Palace)
• steam bath (in the main building Vihren Palace)
• baby cot (extra charge)
• high chair in the restaurant (free of charge)
• children’s section at the indoor swimming pool (extra charge, in the main building Vihren Palace)
• ski wardrobe for own equipment (free of charge, in the main building Vihren Palace)
Every hotel guest holds personal responsibility for his ski equipment and belongings!!!
The hotel rooms may vary in size and design, so the accommodation in the rooms from the pictures is not guaranteed. The hotels have right to change their policy of the provided services (for extra charge/ free of charge). Please accept our sincere apologies for any discrepancies.
