The Balkan Jewel Resort Trademark Collection by Wyndham

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The hotel's description is updated for winter season 2024/2025.

ADRESS: Razlog, area Betelovoto

LOCATION: 12km away from the Gondola lift from Bansko.
GENERAL INFORMATION: the hotel was built in year 2010 and renovated in year 2024.
CAPACITY: • 6 buildings • 5-storey building • 6 lifts • 44 studios (max. 2 persons) • 100 1-bedroom apartments (max. 2+2/3 persons) • 16 2-bedroom apartments (max.4+2/ 5 persons) • 1 2-bedroom apartment for persons with disabilities.
BOARD BASIS: BB (breakfast) / HB (breakfast and dinner).
CHILDREN POLICY: Tourists aged between 6 - 11.99 years old are considered children by the hotel.

Карактеристики

CHRISTMAS DINNER (25.12.2019): not compulsory. Special rate for children from 5 to 12 years old. The children under 5 years old – no service.
NEW YEAR’S EVE DINNER (31.12.2019): not compulsory. Special rate for children from 5 to 12 years old. The children under 5 years old – no service.
MINIMUM STAY: 3 nights in period 29.12.2019-02.01.2020 if the stay includes 31.12.2019.

STUDIO:

• two separate beds
• central heating system
• cable TV
• kitchen (hot plates, oven, fridge, toaster, tableware, pots, pans)
• telephone
• kettle for hot water
• safety deposit box
• cable and Wi-Fi Internet (free of charge)
• balcony in some studios, furniture on the balcony
• toilet and bathroom with a shower-cabin, towels and bath cosmetics
• floor coverage – parquet/ carpet/ terracota
• room tidying up – daily
• bed-clothes change – every 4th day
• towels change – daily
• extra bed (extendable sofa)

1-BEDROOM APARTMENT:

• living room and one separate bedroom with two separate beds
• central heating system
• door between the rooms
• kitchen (hot plates, oven, fridge, toaster, tableware, pots, pans)
• cable TV
• telephone
• kettle for hot water
• safety deposit box
• cable and Wi-Fi Internet (free of charge)
• balcony in some apartments, furniture on the balcony
• fire place (not in all of the apartments) – extra charge for firewood
• toilet and bathroom with a bathtub, towels and bath cosmetics
• floor coverage – parquet/ carpet/ terracota
• room tidying up – daily
• bed-clothes change – every 4th day
• towels change – daily
• extra bed (extensible sofa)

2-BEDROOM APARTMENT:

• living room and two separate bedrooms with two separate beds each, door between the rooms
• central heating system
• kitchen (hot plates, oven, fridge, toaster, tableware, pots, pans)
• kettle for hot water
• cable TV
• telephone
• safety deposit box
• cable and Wi-Fi Internet (free of charge)
• balcony in some apartments, furniture on the balcony
• fire place (not in all of the apartments) – extra charge for firewood
• toilet and bathroom with a bathtub, towels and bath cosmetics
• separate toilet
• floor coverage – parquet/ carpet/ terracota
• room tidying up – daily
• bed-clothes change – every 4th day
• towels change – daily
• extra bed (extensible sofa)

FACILITIES:

• restaurant
• restaurant a la carte
• Wi-Fi – free of charge
• conference hall
• animation hall
• room service
• laundry (extra charge)
• iron (extra charge)
• disabled guests' general amenities
• guarded car park (free of charge)
• parking loads only not guarded (free of charge)
• pets are allowed (up to 5 kg, extra charge)
• check-in: 14:00
• check-out: 12:00

SPORT & LEISURE:

Free of charge
• indoor and outdoor swimming pool (in the summer season)
• fitness center
• Jacuzzi
• sauna
• steam bath
• table tennis
• chess
• billiards

Extra charge
• massage
• solarium

FOR CHILDREN:

• baby cot (free of charge, upon availability)
• high chairs in the restaurant (upon availability)
• child section/ outdoor swimming pool
• children’s playground

SKI:

• transport to the Gondola and chair lift – free of charge(on schedule)
• ski wardrobe for own equipment (free of charge)

The images presented on this website are for presentation purposes and have no contractual value. The hotel rooms may vary in size and design, so the accommodation in the rooms from the pictures is not guaranteed. The hotels have right to change their policy of the provided services (for extra charge/ free of charge). Please accept our sincere apologies for any discrepancies.